Smokers Heaven Smoke | Head | Vape Shop | Grapevine
Review of Smokers Heaven Smoke | Head | Vape Shop | Grapevine
Smokers Heaven Smoke | Head | Vape Shop | Grapevine is a tobacco, herb, hookah, and vaporizer store located in Grapevine, Texas. The store offers a wide range of products and services, including in-store shopping and pick-up options, wheelchair-accessible entrance and car park, and quick visits. The store accepts debit cards, credit cards, and NFC mobile payments.
The store is open seven days a week, from 9:00 AM to 11:00 PM, and offers a vast selection of products to choose from. Customers can find everything from tobacco and herbs to hookahs and vaporizers. The store's knowledgeable staff is always available to answer any questions and provide recommendations to customers.
Customers have praised the store's staff for their excellent customer service and knowledge of the products. Many customers have specifically mentioned Brendan, one of the store's employees, for his exceptional service and helpfulness. The store also has a rewards program that allows customers to earn points with every purchase, which can be redeemed for a $20 credit towards a vape.
While the majority of the reviews are positive, some customers have mentioned negative experiences with the store's staff. One customer complained about a rude manager who was unhelpful and had a bad attitude towards customers. Another customer had a defective vape and was denied an exchange. However, these negative reviews are few and far between, and the store's overall rating is high.
Overall, Smokers Heaven Smoke | Head | Vape Shop | Grapevine is a great option for anyone looking for tobacco, herb, hookah, or vaporizer products in the Grapevine area. The store's knowledgeable staff, wide selection of products, and excellent customer service make it a top choice for locals and visitors alike.
From the business
"Smokers Heaven is the Dallas-Fort Worth area's one stop discount smoke shop, vape shop and head shop. Come check us out in Grapevine, TX! Open 7 days a week! If you are Looking for bubblers , hand pipes, gpen, delta 8, Delta10, Hemp flower, Cbd , Kratom, Disposable Cigarette, Salt Nicotine, Atmos, Dr dabber, VolcanoVaporizer, Hyde , Juul, Juucy, Escobar, Kangvape, Airbar, Grinders, Smoking glass pipes, pipe screens, wraps, rolling papers, backwoods, Digital scales, glass cleaner, Ashtrays, Incense, enhancement pills, Charcoal, Hookah, Al fakhar, Starbuzz, Coconut charcoal, hemp wraps, opms, remarkable herbs, whole herbs, backwoods, cookies, good times, sweet woods, stash jar, hiding cans, detox, whip cream crackers, vapes and more!"
Amenities
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store pick-up
- In-store shopping
Smokers Heaven Smoke | Head | Vape Shop | Grapevine Reviews - 91
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Lucas Poole
Love coming here. They always have what I need and help me find exactly what I’m looking for. They’re never under stocked or out of anything One of their particular employees name Michael by far has the best customer service I’ve ever seen, keeps the store looking very neat and organized and knows how to troubleshoot and multitask customers. Haven’t seen him in a while though, hope to see him soon. Best smokeshop ever!!
Clayton Dickerson
I purchased the wrong vape and opened it up in the store and realized it was the wrong one. Never hit it once. I needed the rechargeable one with more hits but the gentlemen say “no refunds, no returns, no exchanges” so I got stuck buying 2 vapes. Do not go to this vape store they’ll scam you. He said “they can’t tell it the way it is”
Linus Hulet
This is definitely the best smoke shop in the area. Especially Brenden, he’s always super helpful and always has the best suggestions when you can’t figure out what you want. And the manager Manoj is always super nice and he always makes sure to get the products we want.
dallas12821
I came and bought some juice and the guy gave me the wrong juice and i didnt notice it until the next day and i already had opened it and filled my tank then looked at the bottle and seen it wasnt what i asked for! Tried to go back and was told there is nothing that could be done! Major disappointment since i do spend alot of money here. Seems like the owner doesnt care about the customers. Cares about the money more than about having happy customers
Eazie Money
I love this place. The employee named Michael was very very helpful to me. He went above and beyond to help me when I needed most!! Thanks again Mike
Grape Daddy
Really good product variety at good prices!
Kevin Hill
Excellent customer service. The sales lady even understood my 1980's slang.
Kaden Hinkle
Brenden was really helpful and informative great service!
Jillian Garcia
*Highly* overpriced was charged x2 as much as the product was worth.
Nathan Simmons
Brenden was very helpful and extremely knowledgeable with his products. Thanks man. We will definitely be visiting again!!